Sections
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What to Expect with Ziehler
We take customer experience as seriously as we take lawn service. Here's what you can expect when you work with us.
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Pre-Service
- Online lawn measurement and instant quote over the phone; no service visit needed
- Custom lawn care plan created with our trusted Solutions Specialist based on your specific needs
- Consistent communication – no surprises in treatments or billing
- Notice of when we’re coming and who will be servicing your property, with a photo and bio of the specialist
- Detailed email on what will be done during the visit
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During Our Visit
- Knock on your door upon arrival. We’re also happy to talk with you onsite about your property
- Respect your space – we won’t treat over top of kids or pet toys, newspapers or packages left on the lawn – we’ll pick them up for you before we begin
- Thoroughly perform a property inspection of your lawn or trees during every application
- Custom blend solutions created for your treatment based on location, weather and season
- Hand-treat all hard-to-control weeds
- Respect your property as if it were our own, and leave it in better condition than we found it
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Post-Service
- Email recap of what took place, with personalized notes from your lawn specialist
- Identification of any potential issues such as lawn diseases and insects
- Complementary return service calls to combat weed pop-ups between treatments
- Quick, easy communication with a live person for any questions you have
- Ability to rate your experience after each visit and provide real time feedback
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See Our Customer Care In Action
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